LOGINTELS is an independent, paid consultation service ($49). We are not an internet provider or any provider's customer service.
FAQ
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Answers about LOGINTELS, our independent internet consultation service, pricing, refunds and how the service works.
About LOGINTELS
LOGINTELS is an independent consumer-assistance and internet consultation service. We help you understand available internet service options, plan features, pricing, and availability so you can make your own informed decision.
No. LOGINTELS is not an internet service provider (ISP), telephone company, cable company, or telecommunications provider, and we are not a government agency. We do not provide internet, TV, telephone, or telecommunications connectivity directly, and we are not affiliated with, sponsored by, or authorized by any provider unless expressly stated.
Your consultation includes personalized guidance based on the information you provide, plain-language explanations of plan features, pricing, speeds and equipment, help comparing the options available in your area, and general consumer assistance with any questions you have before you decide.
No. We may reference internet service providers to help identify available service options, but these references do not indicate sponsorship, endorsement, or authorization by that provider. LOGINTELS acts independently on behalf of the consumer, not on behalf of any provider.
Pricing and refunds
The consultation is a one-time fee of $49. There is no subscription and no recurring charge, and the fee is always shown before you complete your purchase.
No. All applicable LOGINTELS service charges are disclosed before you complete a purchase. Any charges from an internet provider, if you choose to proceed with one, are separate from our consultation fee and are not controlled by LOGINTELS.
Yes. If you are not satisfied with your consultation, you may request a refund within 15 calendar days of purchase under our Refund Policy. Approved refunds are issued to your original payment method.
Email support@logintels.com or call +1 (888) 443-5209 with your name, email address, transaction information, date of purchase, and a brief description of your request. See our full Refund Policy for details.
Availability and guarantees
No. Availability depends on the internet provider and your specific location. We provide general availability guidance based on published information, but we do not guarantee that any provider, plan, or speed will be available at your address.
No. Approval, eligibility, and installation scheduling are determined solely by the provider you choose. LOGINTELS does not guarantee approval, installation dates, pricing, speeds, coverage, or service performance.
Privacy and your data
No. LOGINTELS does not sell, rent, or trade your personal information to advertisers, marketing companies, or data brokers. See our Do Not Sell or Share My Personal Information page for more detail.
We collect only the information reasonably necessary to provide your consultation — such as your name, contact details, general service location, and internet preferences — so we can give you relevant, personalized guidance and process your payment or refund if needed.
Our website may use cookies or similar technologies necessary for website functionality, security, analytics, or advertising measurement. Where required by applicable law, we provide appropriate notice and consent options. See our Privacy Policy for full details.
